> featurevote.app docs. Every page, as an index: https://featurevote.app/llms.txt

# Run a public known issues list for your users

With Known issues on, Featurevote gives bugs their own tab. People say Me too instead of reporting again, and hear when it is fixed.

Source: https://featurevote.app/docs/guides/known-issues
Last updated: 2026-10-10

Known issues gives bugs a list of their own on your Feedback Portal. Visitors report a bug the way they post an idea. Anyone else who has it says **Me too** instead of reporting it again, and everyone who had it gets an email when you mark it fixed.

![The Known issues tab on a Feedback Portal, after Requested, Planned, In Progress and Completed. A Report a bug button sits across from the board title, and each bug card has a Bug tag, a Me too count and a stage such as Reported, Confirmed or Fixing. The first card shows a workaround under From the team.](https://featurevote.app/images/docs/public-known-issues.png)

*The Known issues tab. Each bug shows its stage, and a note from the team shows right on the card.*

## Turn it on

Open **Settings → Portal features** and find the **Known issues** card. Switch on **Show known issues** and save. It's off by default, and it's there on every plan.

## Reporting a bug

With Known issues on, the post form has two tabs at the top, **Post an idea** and **Report a bug**. A bug report asks **What went wrong?**, and its button reads **Report bug**.

On the **Known issues** tab, the button across from the board title reads **Report a bug** and opens the form on that tab. Elsewhere on **Features**, and on the **Roadmap**, it reads **+ Post an idea**.

![The Report a bug form over the board, with a What went wrong? field, an optional title and a Report bug button](https://featurevote.app/images/docs/public-report-bug.png)

*Report a bug opens the post form for a bug.*

The [similar requests](https://featurevote.app/docs/guides/similar-requests) check still runs, and it compares a bug only with other bugs. When it finds a match, the reporter can say **Me too** on that one instead of posting it again.

If you [approve posts first](https://featurevote.app/docs/guides/board-settings#access), a bug shows up once you approve it.

## The Known issues tab

Your Feedback Portal gets a **Known issues** tab after **Completed**. A bug stays there from the moment it's reported until it's fixed. Then it moves to **Completed**, next to the ideas that shipped.

**Requested**, **Planned** and **In Progress** stay about ideas, and bugs stay off the public [roadmap](https://featurevote.app/docs/guides/roadmap). Search still finds everything, bugs included.

- Each bug has a small **Bug** tag, and people vote on it with **Me too**. It counts like any other vote.
- A bug's stage reads **Reported**, **Confirmed**, **Fixing** or **Fixed**. See [Stages](https://featurevote.app/docs/guides/known-issues#stages).
- An empty tab says **Nothing we know of is broken**, with a **Report a bug** button under it.

## Stages

A bug uses the same statuses as an idea. Your Feedback Portal shows them under bug names, and your dashboard keeps the usual ones.

| In your dashboard | On your Feedback Portal |
|---|---|
| Requested | Reported |
| Planned | Confirmed |
| In Progress | Fixing |
| Done | Fixed |

Opening a bug shows the four stages as a track, with the current one marked. **Not Planned** works the same as for an idea, and the bug leaves the board.

## Workarounds

A request's **Team update** is where a workaround goes. On an idea it shows when someone opens the post. On a bug it also shows on the card itself, under **From the team**, so people see it without opening anything. Write it in the request's edit dialog.

## When a bug is fixed

Mark the bug **Done** as usual. With **Notify Voters** ticked, the email goes out on the same terms as for an idea. It reaches the reporter and everyone who said **Me too**, as long as they left an email, and your plan's [email limit](https://featurevote.app/docs/guides/notifications#email-limits) applies. For a bug the email says **Fixed**, and its subject reads `Fixed - "…"` instead of `Completed - "…"`.

A release note you write when completing it shows on the bug under **Fixed**. The preview image people see when the bug's link is shared says **Fixed** too.

## Re-filing a request

Open any request's edit dialog and pick **Idea** or **Bug** under **Type**. Use it when someone posts a bug as an idea, or the other way round.

In your dashboard, bugs sit in the same list and roadmap as ideas, so the edit dialog is where you see a request's type.

## Linking to it

Add `?tab=issues` to your board link to open the Known issues tab directly, from a help center page or a Discord channel for example.

```
https://your-account.featurevote.app?tab=issues
```

The [embed](https://featurevote.app/docs/guides/installing-featurevote) shows Known issues too:

- [Board in the page](https://featurevote.app/docs/guides/installing-featurevote#board-in-the-page) shows the full board, with the **Known issues** tab and **Report a bug**.
- The slide-in panel folds the tabs into one status menu, where people can find a bug and say **Me too**. Its feedback form posts ideas.
- `data-open` has no Known issues value of its own.

## Turning it off

Switching **Show known issues** off hides nothing. Bugs go back to reading like ordinary requests, in the usual tabs and on the roadmap, with a **Vote** button and the usual status names. A fixed one's email says Completed. Every request keeps its type, so switching it back on brings the tab back as it was.

## Known issues and private messages

The two settings do different things.

- **Known issues** is public. Everyone sees the list, can say **Me too**, and hears back when a bug is fixed.
- **Private messages**, in the **Feedback** card, stay between the visitor and your team. The setting adds **Get help** to your Feedback Portal's header and to the embed's feedback form, and the messages land in your [Feedback Inbox](https://featurevote.app/docs/guides/feedback-inbox). Nobody else sees them.

They work side by side. A bug other people can run into fits Known issues. Something about one person's account, or anything that shouldn't be public, fits a private message.
