— Film · 40 seconds

Log feature requests on behalf of customers

Feature requests from emails, support chats and calls, added to a FeatureVote board by hand. Paste the customer's words as the description and the AI writes a clean title. When someone else asks for the same thing, open the voter list and add their vote on their behalf with a name and email.

From the Managing Feature Requests guide.

Transcript

Feature requests don't always reach the board.

They show up in emails, in support chats, on calls.

Don't let them die there.

Open a new feature request and paste the customer's words as the description.

The AI writes a clean title from it.

And when someone also likes the idea in a support chat,

open the voter list and add them on their behalf.

Name, email, done.

Every request in one place.

Every vote, a real person.

And when you ship, you can let every one of them know.

That's it.