See who needs a reply.
Forward customer email to featurevote. Reply from one inbox, and turn useful feedback into requests without losing the original conversation.
Free for up to 15 active requests. Email sending limits apply.
Private feedback becomes a request. This demo does not cover email forwarding or replies.
Email and requests, together.
Keep the customer’s words beside the work they asked for. The inbox is private to your team.
- Bring in feedback
- Forward email to your workspace address, or paste a message and add screenshots. Find your forwarding address in Settings → Email.
- Know whose turn it is
- Needs you holds conversations waiting on your team. Reply and they move to Waiting. A customer answer brings them back.
- Make a request
- Use AI to draft a title and description, then review them before creating the request. The original conversation stays linked in your private inbox.
Start with one conversation.
Paste a customer message into Feedback Inbox. Reply if it needs an answer, or turn it into a request. Set up forwarding when you’re ready.
Where do customer replies go?
After you set up a forwarding address, answers return to the same conversation. Before setup, they go to your own mailbox. Test an exchange with yourself before forwarding customer mail.
What becomes public?
The original conversation stays private. A new request contains the title and description you review, so check its content and visibility before creating it. Creating a request does not notify the customer automatically.
Can I send from my own domain?
Yes, on a paid plan after verifying your domain in Settings → Email. Growth is $12 monthly or $108 yearly. Email sending limits apply on every plan.